FAQ
Corporate Vision To continuously advance and becomee the most trusted and reliable partner for our customers
Q1: What products do you manufacture?
A: We focus on the customized production of various mortise lock latch, cylindrical lock latch, deadbolt lock , tubular lock latch, magnetic lock latch, lock bodies and door lock panels.
Q2: What industries are your products used in?
A: Used in pharmaceutical, chemical, oil, food, water treatment, electronics, automotive, etc.
Q3: Do you offer customization or OEM/ODM services?
A: Yes, we offer customization based on your drawings or samples. OEM/ODM services are available.
Q4: Can I customize the packaging?
A: Yes, neutral or custom logo packaging is available upon request.
Q5: How can I get a quotation?
A: Please send us your drawings/specs/materials/quantities to our email and Leave your email, and we will provide a quote promptly to your email.
Q6: Can you do EXW/FOB/CIF/DDP terms?
A: Yes, we support various Incoterms. Main shipping ports are Shanghai 、 Ningbo and Shenzhen
Q7: Can I get a sample first? How long does it take?
A: Yes, samples are available. It usually takes 3–7 days depending on the complexity.
Q8: What’s the lead time for bulk orders?
A: Bulk orders usually take 15–30 days, may vary during peak season or special materials.depending on the order.
Q9: Do you have stock? Is delivery on time?
A: Some regular models are in stock. We strictly follow lead times.
Q10: Can I mix different models in one order?
A: Yes, mixed orders are welcome to help you reduce inventory burden.
Q11: What are your shipping methods?
A: We ship by air, sea, or express. FOB, CIF, DDP terms are available.